Conditions

Condition Description
NEW This merchandise is in new condition, with original packaging. Boxes may be opened or not sealed.
MOSTLY NEW This merchandise is in 70% or more new condition, may come with original packaging. Boxes may be opened or not sealed. Remainder of merchandise has been uninspected and may be used, customers returns or salvage condition.
NEW & USED This merchandise is a mixture of new and used merchandise that can range from new, mostly new, customer returns and salvage items. There is a mixture between conditions but it is not guaranteed that you will receive a lot of new product. These lots tend to be uninspected aside from packaging to determine condition. All items are considered uninspected and sold AS-IS.
CUSTOMER RETURNS Merchandise that was returned by the customer for a variety of reasons. There may be some product that is considered brand new; however, many customer returns are damaged, and all units may be ripped, torn, scratched, non-functional or otherwise damaged. Items may have been used by customers to varying degrees (i.e. light use, moderate use, and heavy use). These items often possess noticeable cosmetic blemishes including dents, scratches, and other signs of age and handling. They rarely come in original packaging and usually do not have original documentation, additional parts, and/or accessories. These lots may have items considered salvage condition; however, they are considered uninspected and by default may contain more heavily used return product. All customer return loads are sold AS-IS.
SALVAGE This product did not meet quality standards to go to retail stores and has been identified as defective for reasons concerning functionality, appearance or both. Products are damaged, broken, used, rusted or have bad/missing packaging. If you have specific questions, please ask us before bidding. Any listing described as "Salvage" will not be eligible for any return or make-good by the B-Stock or the seller for reasons related to condition.
CANCELLATIONS Under all circumstances, you may refuse an auction win; however, please be aware that this will result in additional fees for cancelled orders. Fees are calculated by Essex and include a 20% restocking fee ($100 minimum) and any necessary storage costs. Please bid carefully, if you want more information or pictures, please contact us and we will get more information.
SCRAP This product does not meet 'Salvage' standards. Suitable for recycling, repurposing, or heavy refurb. If you have specific questions, please ask us before bidding. Any listing described as "Scrap" will not be eligible for any return or make-good by the B-Stock or the seller for reasons related to condition.